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Call us on: 020 8429 1314

Deliveries and orders

Once you become a customer of Drinkworks we will set up your account and allocate you to a scheduled delivery day based upon your post code.

This will stay the same day of each week unless you have and urgent request and we need to bring your order forward. Orders can be tailored-made to suit your requirements. This can be set up on our automated system where we will deliver an amount of bottles every week, fortnightly or monthly based upon your consumption and your storage space. This amount can be changed on the day when the driver turns up. You may want to decrease the number if you have a few left in stock or you might like to increase the amount.

Email Prompts

Alternatively we can send out email prompts 2 days before delivering in your area asking if you require water on that date. Should you need to place an order you just need to respond with your order or ignore the email if nothing required. Some customers are not heavy users and prefer to phone in their orders once they have put their last bottle on, allowing time for us to deliver. Our minimum order is 3 bottles in any given delivery as we don’t charge for delivery. We must always collect empty bottles as these are recycled.

Drivers use handheld androids whilst completing their deliveries which customers can see the amount of bottles delivered and empties collected before signing. A POD can be automatically sent via email the following morning once the driver has uploaded his deliveries.

We try and keep things as simple as possible. If you’re looking for a watercooler supplier you can trust to deliver on time and on budget, every time, please call 020 8429 1314 or email us using the form on the contact us page.

drinkworks have been a loyal supplier for 6 years now. They’re friendly and efficient service and highly competitive prices has had us renewing our contract with them year after year. We are very happy with the service.”

Savanna Souter, Notting Hill Preparatory School

"Being a customer of drinkworks for the past year has been an absolute pleasure. All the drivers are so pleasant, helpful and efficient and we have never had a problem with a delivery not turning up or wrong orders. The service is impeccable and I would recommend drinkworks to anyone. Thanks for the excellent service."

Lauren Brophy, Helm Great Britain

"Your service is friendly and efficient, your delivery people are smart, polite and courteous and your water is chilled and refreshing keeping our residents and staff well hydrated. Nothing seems too much trouble. We are even supplied complimentary coolers for our summer garden party. We couldn’t really ask for more. Thank you."

Anne Kelly, St. Vincent’s Nursing Home

"Customer service you can rely on is very rare these days but we have no such worries with drinkworks. Their deliveries are always on time, their prices are extremely competitive and if we have any issues (very rare, we know they will get sorted with no fuss whatsoever. Thank you for the past 10 years’ service."

Vinia Majaba, Duncan Lewis Solicitors

"We have been using drinkworks to supply our mains-fed and bottled water coolers for over seven years and if the service we get continues like it has done, we will use them for another seven years!"

Paul Dowles, Cogent

"drinkworks have supplied our company with water coolers for the past six years and I would highly recommend them for their reliable and efficient service. They are friendly and professional and have always responded promptly to any servicing issues, providing our company with quality products at competitive prices."

Olivia O’Brien, 192.com

Water Coolers & Bottled Water Delivery Across London