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Maintenance & Servicing

Our key to success is based on providing free hydration help and advice, before and after you buy your water cooler. You may already have your own cooler which we can still offer advice and servicing for the future.

Free on site survey

When required, we carry out site surveys to ask all the right questions from the start, making sure that the correct hydration equipment is specified to meet your specific office and building needs.

During our consultation we take a closer look at the numbers of staff in your team that require water, and how often. We look at the provision of chilled, filtered cold drinking water as well as hot and cold options so staff can make tea and coffee.

Specifying the right drinking water products for the location ensures total customer satisfaction when the cold or hot water dispensers are installed on site. We make sure the required space, power supply and mains water supply is in order and that whatever we specify is fit for your purpose.

Tailor Made Servicing

Whether you have bottled water coolers or mains fed coolers we can offer packages to suit all needs ensuring fresh chilled water is kept to its highest quality at all times. This will prolong the life of your water cooler maintaining a healthy and hygienic source of fresh water keeping the cooler energy efficient.

It is recommended that bottled water coolers are sanitised every 3months and mains-fed water coolers have their filters changed every 6 months. This is all covered under our rental agreement or can be offered on all water coolers that may be owned by our customers. All of our maintenance operations are carried out by our team of highly qualified service engineers to certified levels and best practice.

Maintenance contracts for both types of coolers are available or you can pay-as-you-go.

drinkworks have been a loyal supplier for 6 years now. They’re friendly and efficient service and highly competitive prices has had us renewing our contract with them year after year. We are very happy with the service.”

Savanna Souter, Notting Hill Preparatory School

"Being a customer of drinkworks for the past year has been an absolute pleasure. All the drivers are so pleasant, helpful and efficient and we have never had a problem with a delivery not turning up or wrong orders. The service is impeccable and I would recommend drinkworks to anyone. Thanks for the excellent service."

Lauren Brophy, Helm Great Britain

"Your service is friendly and efficient, your delivery people are smart, polite and courteous and your water is chilled and refreshing keeping our residents and staff well hydrated. Nothing seems too much trouble. We are even supplied complimentary coolers for our summer garden party. We couldn’t really ask for more. Thank you."

Anne Kelly, St. Vincent’s Nursing Home

"Customer service you can rely on is very rare these days but we have no such worries with drinkworks. Their deliveries are always on time, their prices are extremely competitive and if we have any issues (very rare, we know they will get sorted with no fuss whatsoever. Thank you for the past 10 years’ service."

Vinia Majaba, Duncan Lewis Solicitors

"We have been using drinkworks to supply our mains-fed and bottled water coolers for over seven years and if the service we get continues like it has done, we will use them for another seven years!"

Paul Dowles, Cogent

"drinkworks have supplied our company with water coolers for the past six years and I would highly recommend them for their reliable and efficient service. They are friendly and professional and have always responded promptly to any servicing issues, providing our company with quality products at competitive prices."

Olivia O’Brien, 192.com

Water Coolers & Bottled Water Delivery Across London