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Water Cooler or Dispenser Servicing & Maintenance

Our key to success is based on providing free hydration help and advice, before and after you buy your water cooler.

The Drinkworks water cooler or dispenser servicing package is completely designed around your business operations. All our water coolers and dispensers come with servicing and maintenance offers, or if you need your already installed cooler serviced our experts are on hand with a free on-site survey and tailored package.

Free on-site survey

When required, we carry out site surveys to ask all the right questions from the start. Every aspect of your business is considered to make sure that the correct hydration equipment is installed to meet your specific office and building needs.
At this stage, we will explain the servicing and maintenance needs of your water cooler or dispenser. Whether you need a bottled water solution or a plumbed water solution, hot or chilled water, your dispense will require regular servicing.

Tailor Made Servicing

Whether you have bottled water coolers or mains-fed coolers we can offer servicing packages in London to suit all needs ensuring fresh chilled water is kept to its highest quality at all times. This will prolong the life of your water cooler maintaining a healthy and hygienic source of fresh water keeping your cooler energy efficient.

It is recommended that bottled water coolers are sanitised every 3 months and mains-fed water coolers have their filters changed every 6 months. This is all covered under our rental agreement or can be offered on all water coolers that are owned by our customers in London.

All of our maintenance operations are carried out by our team of highly qualified service engineers to certified levels and best practices.


Do water coolers need servicing?

Yes, water coolers and dispensers need regular servicing to ensure the water dispensed is of high quality. It is recommended that you use a qualified technician to carry out the service. They will use professional sanitisation equipment to hygienically clean your dispenser.

How do you do maintenance on a water cooler?

Water coolers need to be regularly maintained by cleaning the various parts where water passes through. Even the best water coolers can develop bacteria without proper maintenance. A good maintenance process is to:

  1. Fully sanitise all internal parts
  2. Clean the external cabinet
  3. Ensure the drip tray is clean of buildup and limescale
  4. Replace the chlorine filter

A professional technician will perform all maintenance tasks quickly and efficiently with the correct tools.

How often should water coolers be serviced?

As previously mentioned, different types of water coolers require different servicing schedules. Bottled water coolers should be sanitised every 3 months and mains-fed water coolers should have their filters changed every 6 months.

What happens if you don’t clean your water cooler?

Bacteria can develop if you don’t clean your water cooler regularly. This can affect the taste of the water or could lead to illness. It is highly recommended to clean your water cooler and change filters as indicated by your water cooler expert.

Maintenance contracts for both types of coolers are available or you can pay-as-you-go.

drinkworks have been a loyal supplier for 6 years now. They’re friendly and efficient service and highly competitive prices has had us renewing our contract with them year after year. We are very happy with the service.”

Savanna Souter, Notting Hill Preparatory School

"Being a customer of drinkworks for the past year has been an absolute pleasure. All the drivers are so pleasant, helpful and efficient and we have never had a problem with a delivery not turning up or wrong orders. The service is impeccable and I would recommend drinkworks to anyone. Thanks for the excellent service."

Lauren Brophy, Helm Great Britain

"Your service is friendly and efficient, your delivery people are smart, polite and courteous and your water is chilled and refreshing keeping our residents and staff well hydrated. Nothing seems too much trouble. We are even supplied complimentary coolers for our summer garden party. We couldn’t really ask for more. Thank you."

Anne Kelly, St. Vincent’s Nursing Home

"Customer service you can rely on is very rare these days but we have no such worries with drinkworks. Their deliveries are always on time, their prices are extremely competitive and if we have any issues (very rare, we know they will get sorted with no fuss whatsoever. Thank you for the past 10 years’ service."

Vinia Majaba, Duncan Lewis Solicitors

"We have been using drinkworks to supply our mains-fed and bottled water coolers for over seven years and if the service we get continues like it has done, we will use them for another seven years!"

Paul Dowles, Cogent

"drinkworks have supplied our company with water coolers for the past six years and I would highly recommend them for their reliable and efficient service. They are friendly and professional and have always responded promptly to any servicing issues, providing our company with quality products at competitive prices."

Olivia O’Brien, 192.com

Water Coolers & Bottled Water Delivery Across London